"I ordered, item was in stock, they took my money, now magically not in stock. No ETA on delivery.
Even customer service suggested cancellation.
Your new message from our Customer Care Team:
Hello Richard,
Thank you for getting in touch about order 367624483.
I am sorry that this has not been dispatched as yet.
Please advise if you would like to wait for the stock to be allocated or would you like this canceled?
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
I appreciate your patience.
Have a lovely day.
Kind regards,
Simone
Dermstore Customer Service Team"