- STORE REVIEWS
- PRODUCT REVIEWS
2022-05-05
1/5
They don't like issuing refunds on cancelled orders.
"I ordered a part on 4/19/22, my cc was immediately charged. They product was backordered, with no estimate on delivery. I cancelled the order on 4/21/22. As of 5/5/22 no credit has been issued, so I contacted Sears Partsdirect again, they are still working on processing the cancellation. This is total nonsense. I will work with my cc company to reverse the charges."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
