- STORE REVIEWS
- PRODUCT REVIEWS
5/5
"NEVER ORDER FROM THIS STORE!!!
I placed an order on-line with CCI Camera City for a Nikon D80 Body Only Camera. They had a very attractive price which is what lured me to their site. I received a mail from them asking me to call and confirm the order.
When I called they ran through what seemed to be a standard list of questions designed to pump up the order. They first explained to me (very tersely) that the camera I ordered did not come with a Lens, Battery or Charger. I explained that I already had a lens and asked for a price for the other accessories. I told them I needed to consider the additional cost ($299) and get back to them. I called back a half hour later and explained that I wanted to proceed with the order as is. I was then informed that the product was not an American Model and would take 4-6 weeks to ship to me (despite the "available status" reported on their site and the 3-5 day shipping option which I chose when I placed the order). Whe I questioned this he became very agitated and started berating me with questions--why don't you just purchase the accessories from my store, just get the American model, etc. I explained that I preferred to buy the accessories elsewhere since I was able to find a better price. At this point the person I was speaking with became angry and told me that no one had a better price for authentic parts and said I should buy the camera from them too and hung up on me. This is a typical case of bate and switch and the response from the person working with sent me a clear message that once I was unwilling to succumb to their tactics they became uninterested in making the sale."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Favorite Stores
