Absolutely the worst if you have to return anything.
"(And when it comes to shoes, you just might.)
My shoes came a little tight, and I wanted to exchange them for a larger size. They ship you out a new pair right away, and they charge you for them right away. And then you get the shoes you returned - back, for the goofiest reason. In my case the box had the wrong size. But it was the box they came in and their mistake. So no credit. And two pairs of shoes, for the price of two, one of which doesn't fit. They also said they were worn. No they weren't. I mean you have to try them on. But I got 'em on Friday and returned them the next Monday without wearing them outside at all.
I sure wished I'd have checked this website before I dealt with these guys."