- STORE REVIEWS
- PRODUCT REVIEWS
2009-07-22
1/5
"******WARNING BUYER BEWARE******
First, I made my purchase through Shopirish.com, which is apparently a new front for Creative Irish Gifts. Had I known this it would have set off enough red flags to make me shop somewhere else. So, I purchased a set of rings, which cost well over $1,300.00 for my 10th anniversary from Shopirish.com. There was a 2 to 3 week shipping time, so after the first week I sent an email and asked for status details. I received no reply. I waited a few more days and then I called for an order status. I was informed that the order was never entered into the system. Still, I had an email invoice with an order number. I got the standard oh we’re sorry, yadda yadda yadda, what would you like us to do to make it up to you? First, I find this ploy absolutely appalling; if you don’t know how to take care of your customers, who you have inconvenienced, then get the out of the retail business. I was offered a gift certificate. A forty dollar gift certificate to make up for presenting my wife with a picture of the rings I purchased, to show to all of her friends and family at the party. When I became upset, I was asked what could be done to pacify me? I’m not joking, she said PACIFY! Eventually I was offered a 10% discount, 1% per year I guess, and a $40 dollar gift certificate to be used on the purchase. She gave me a quote for the new price and I said ok. I know but they had already destroyed my plans for my anniversary. I was going to take my wife back to the place I meet her and relive that evening, and then give her the rings. Hopefully the thought will be enough.
So, from bad to worse. I asked to be sent a letter detailing what had transpired during the phone conversation, which I did, minus the new price for the ring, SURPRISE, yeah right! I emailed back and asked for the price again, and guess what, it wasn’t quite as low as what was offered on the phone, SURPRISE SURPRISE, YEAH RIGHT!!!! I basically told them honor the pricing I was offered or cancel the order. I have not received a response. This is the worst company I have ever had the misfortune of doing business with, and they ruined one of the most important days of my life, Thanks!!!!"
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