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1/5
"NEVER ORDER FROM THEM!!!
My ex got one of their catalogs and of course, the kid saw it and proceeded to talk about all the cool things Santa could bring her.
I ordered $160 worth of merchandise on 12/11 and paid for expedited shipping which was $24 thinking that would give them more than enough time to ship it and for it to get here. WRONG!
They shipped it on 12/15 and it floated around with no real update. On 12/17, it said it as in Virginia which is what it continued to say until 12/20. At that point, FedEx passed it off to the USPS and now, it is in Atlanta but says it won't be delivered until tomorrow. And I don't put a lot of faith in the USPS based on my experiences so far this Christmas season.
This has been an awful experience. I am stressed out. These are the ONLY things my daughter asked for from Santa. I have looked other places for the items she wanted like Amazon, Toys R Us, etc and they don't have things like that.
Why did I pay for expedited shipping? Even with their claim of standard shipping taking 7-10 days, it's been 11!! again, why did I pay $24 for them to put a rush on things? I am beyond angry. This company has some serious issues. I tried to call customer service and sat on hold for an hour.
Do not order from this company. Save yourself some grief!!"
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