- STORE REVIEWS
- PRODUCT REVIEWS
2019-09-07
1/5
Not worth time or money
"I ordered sleeveless dusters for my elderly mother. Carol Wright sent a confirmation that the order had been shipped. Problem was that the confirmation indicated my order was being shipped to the wrong address. I emailed customer service and got a canned response that the order had been shipped correctly. I replied with a copy of the order, pointing out the difference in shipping instructions and their confirmation letter. Their reply this time was 'Sorry. There is a glitch in out system. Ignore the shipping information in that confirmation email.' Glutches sure do not inspire confidence in a company. The package did arrive at the shipping address I had specified. However, the duster was the wrong size from what I'd ordered. And return instructions are (1) confusing and (2) indicate that I have to pay shipping to correct their error. Lesson learned. I will NEVER order from this company again. It is not worth the time or hassle or money. My experience is that thos company is inept."
