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2022-12-16
1/5
Fraud
"Worst ever service and cheap products
This is to keep you inform i have recently bought sofa in which there are some wooden pieces missing internally where we rest our hands, I have raised issue with customer services and registered a complaint against the same issue , post that there was a guy who came to check and took pictures and left without saying after 3 days i got a call from customer service saying we will not able to repair it cause of non maintenance.
when wooden pieces are missing inside sofa where no one can reach they simple declined it to repair cause they need to unstitch that will cost them
they simple blame customers while i was buying they said there is 6 month warranty for any damages now if anything happens is to blame customer, if i would have read google review before buying i would have chosen peppery fry or Ikea.
its just 3 month old sofa costed me 55k very cheap quality and services, i wrote mails and messaged ever where they reply me saying same thing which i have got for first complain"
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