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2015-05-15
1/5
"Ordered a 4 inch water pump from them last year. I installed the pump and began using it this irrigation season, 10 months after purchase and still within the one year warranty. After 8 hours of use, the pump housing fell apart, total of 5 leaks throughout and due to the internal components falling apart. After contacting this company for warranty parts, they initially delayed sending me anything. At one time, was told that the replacement part was on its way, just to find out two weeks later that nothing was ever sent. After calling back, they sent me a part for a 2 inch pump, after clearly and several times emphasizing that it is a 4 inch pump. After receipt of this 2 inch part, I've called several times trying to get the right part. I've been hung up on, sent to people's voicemails, told i would be called back and never called, experienced several people using rude and condescending conduct.
My recommendation is to STAY AWAY from this company. They have not integrity and will lie and use any tactics possible to dissuade you from getting what you paid for!"
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