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5/5
"Ordered 2 USB flash drives @ a great price. Order placed on Thanksgiving eve, received (via regular mail) on the following Monday! Shipped as ordered. Couldn't be happier."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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