- STORE REVIEWS
- PRODUCT REVIEWS
2006-09-10
1/5
"Red Envelope obviously does not care about customer service. I ordered several items, confirmed the order myself and then when I checked my e-mail, they sent me a confirmation which was not correct. I called them back but they said they can not do anything about it unless it was within 5 minutes of the time I received the email. The manager (I think her name was Crystal) was very rude, condescending, unprofessional and could not care less about helping to resolve the problem."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
