"Firts order with them, and it went very smoothly. They had the best price on the meds my pet needs (both prescription and non-), and a small coupon code helped me recover the shipping cost. I did have to get the precription myself from the vet and email it to EP. It may be common practice for them to try the vet once and then tell you they can't reach them if the prescription isn't sent immediately. Easy to go through to save about $100 for a 6-month order. Everything shipped promptly and well, with appropriate expiration dates. Have recommended them to a friend."
"Have had great luck with them, both in 2006 and 2009. Prices and selection are much better than what is available to us locally. In 2006 I checked very carefully and they were the best deal; this time I just trusted that the prices would be reasonable, and later checking shows they are. Earlier order was for keyed entry lock they matched by code to locally purchased item. Worked perfectly. Also were great with a kickplate return when I ordered the wrong size. Second order required sending our key to key locks we were purchasing. They keyed the locks correctly, returned the original key (via separate package), and it all arrived the same week we sent them the key. Turnaround and shipping was quick. Answer customer service questions by email promptly. Very pleased with the service."