- STORE REVIEWS
- PRODUCT REVIEWS
2019-10-24
1/5
The absolute WORST ever !!!
"My employer switches health plans like women buy shoes. See's a purdy one, he buys it. I take Humira every two weeks for Psorisis. It has to be on the same day. I have to go through a 20-30 minute phone call once a month to get it. Say my name, birthday and address at every step... HEY, if I had to say my name and birthday to get to a live person, do ya think it's gonna change in the 10 minutes it took you to pick up my call? THEN, you switch me to another person, Birthday, name and address AGAIN! Then EVERY month there's an issue, "we can't send it today due to the weekend,"- I don't have proof you paid your bill 3 months ago" Do you want a signature required?" Yes I say, then the guy just leaves a $1500.00 med box on the front porch in a bad neighborhood. If I don't take it on the correct day, skin turns to scalesd, itches and burns.... I'm a Paramedic for 35 years, I know what BURN means. And it burns. My joints swell to the point they feel like it's going to pop through the skin. And it takes me going to my dermatologist to get and extra booster and pills to get it to where it's close to normal again AND have to wait a week for the booster which is only ONE while I have to wait until Boriva pulls their noggin out of their **** and send the right amount,
and even then it takes a week to get back to where I don't burn, itch and swell. I should'nt have to spend 30-40 minutes on the phone every time. I should be able to order more than a one month dose from them if my Dr. clears it (Which she has, Briova won't do it.), and there should'nt have to be this repeating my name, address, birthday, first child's social security number everytime a new person picks up the phone. Lousy customer service as well."
