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Merchant Member
2016-10-18
5/5
Fantastic customer service, even better machine!
"My boyfriend and I decided we needed a VR ready and capable machine that could also function as a workhorse for all the other menial things we had been attempting with a previous machine (and it just died) including regular PC gaming, video streaming (xfinity and HBO), and of course funny cat videos.
We agonized on whether we would try to build something ourselves or try and upgrade something off the shelf (the latter is what we had done in the past but it was always a hassle). BF did some research and found Maingear came highly rated for something in between.
I felt confident after reading the reviews as well and they were having a great summer special. The ordering process was easy and I didn't feel like they were pushing me to buy a bunch of extra junk.
After our order was placed we received almost daily communication (two phone calls actually and the rest email) including a thank you and how to get in touch with support if needed.
The machine came expertly packed and has been a great purchase especially for the price. Testing the VR capabilities on Steam, it said from the test it actually exceeded the recommended settings and how often does that happen?
Once the machine arrived I was surprised not to get a follow-up email so I sent one just to say thank you and ask where I could leave good feedback."
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