"Been a customer for over 4 years. Same rate the whole time (autodraft with no problems) and no pushy salesman begging for "upsales" every other month (they did attempt to upgrade my service to include termite control once but never mentioned it again after i politely declined). They have THE NICEST technicians you will ever meet...very social, friendly, helpful and (most importantly) thorough. We have a second story sunroom surrounded by trees; spiders frequently attempt to seek refuge in these windows. I'm always impressed when they come and "brush" ALL the second story windows... it almost makes it seem as though I've cleaned"