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2024-01-01
1/5
Cheating Customer
"I signed up for a one-time refundable $5 service.
I didn't get an answer from the tech.
I called to ask for refund to find out that they charged me $55 for membership, I didn't request, plus another $5. They wouldn't refund any money.
Avoid at any cost"
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JA-Support from JustAnswer.com has responded
Posted Jan-02-2024We would love the opportunity to look into this matter. Please reach out to my team using the contact information below, and we'll assist you in processing the refund promptly.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645 ext 18