- STORE REVIEWS
- PRODUCT REVIEWS
2018-12-01
1/5
Fraudulent Offers
"I purchased some items from Sharper Image recently because they were offering a $20.00 cash back offer as well as a $25.00 gift certificate on future orders. I have spent hours online and by phone trying to order merchandise and to redeem the cash back offer and gift certificate. On two occasions, I have talked to more than one customer service representative and a supervisor. For some unknown reason the offers "don't work" and there are error messages. Even the supervisor cannot override anything and she cannot offer me a discount of any kind. I was asked to call back again and talk to customer service. I am refusing to do this. I am beyond annoyed that the company cannot honor their promises to customers. I told them I am ordering my items from Amazon because there are no games!!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
