ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2015-04-16
1/5
"DO NOT BUY FROM THIS COMPANY! I purchased one of their pumps in March of 2014 and didn't receive it until May. Then that pump didn't put out the head that was advertised. I reluctantly shipped it back and bought a bigger model. That model didn't work at all, so I sent it back too and got a replacement. That model didn't work either. So I requested a full refund. It's now April of 2015 and still have not received a dime back from them. UPDATE: Silicon Solar has responded back to this post saying that the refund has been processed. That was 3 weeks ago, and I've seen absolutely nothing. This is the same kind of response that I have been getting for over a year now. They will say that they are sorry and a refund is on the way, but it doesn't happen."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share