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2009-03-24
5/5
"Was almost afraid to purchase a lcd monitor because of shipping and bad pixels. But the price was too low to resist. Monitor arrived on time and no dead pixels. I made a great choice buying from CompUSA."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2005-09-05
5/5
"The order and shipping process was slower than I expected but they do tell you that up front. I did though receive free 2nd day air and the price I paid for a quality product was 40% cheaper than any other store. Would recommend highly. For that I give them 5outof5 rating"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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