ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2019-03-15
1/5
THE WORST SERVICE I HAVE EVER RECEIVED!!!!!!!!!
"Bought a lacrosse stick with the price of $110. They confirmed the order and decided to send me the wrong stick that cost $100. I asked if I return it if I could get the correct stick and they said it was out of stock. WHY WOULD YOU CONFIRM A ORDER IF YOU DO NOT HAVE THE PRODUCT IN STOCK? MAKES NO SENSE. I called and emailed them horrible customer service. On the website it does not say that the stick is out of stock which they need to fix so this does not happen again. I emailed them asking about the returning process I have not received an email back and it has been two days. Super upset since now I will not be ready for my season since it starts in three days and I wont have a stick. I paid and ordered a specific stick in advance of my season and they sent the wrong stick completely. I also mentioned this to them and they did not care which is very rude."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share