"I am sure my experience with these low-life's is the same as everyone else. I wanted a canon 17-85mm lens, after saying no to all of the up-selling he asked if I had film or digital; I said digital and he said "oh, this lens is for a film camera." That is a lie, I know for a fact. So I asked the 2-bit sales "bait & switch" man for the Canon part numbers of the 2 lens, his answer was "your order is cancelled", for which I kindly replied "F you." I am surprised that these types of businesses are allowed to operate. At least he didn't try to pull "the lens you are looking at does not have english on it, it is all in japanese! I have heard all of the bs from these guys."
"Ordered a canon 17-85mm lens. They tried to sell me up which I expected. The price of the lens was less than $200. 3 days letter I receive an e-mail that it is on backlog an dthey encourage me to cancel the order which I did. I went on line the same day (4/21/09) and saw the same lens showing availble with the price up $100. Bait and switch is what this company does. People on the phone are rude and hold time is unacceptable."