"Bought two new helmet from them , roughly $1000 out the door. Bought the wife a new shoie sf-sr helmet. Had them install a pin lock on her shield. Told me it was for anti fog. But didnt tell us u might get some distortion in shield , and didn't tell me should be taken off at night. I bought a shoei air 2. I told the guy several times I was buying the sena 10 two pac and he heard me every time, but neglected to tell me that you need to buy the sena sl-2. For this helmet. If I would have known that then I would have bought an RF 1200 or even one like my wife's. Of course I found out after the fact after I was wearing it for half a day I ran to the Buddy and told me all about the air tech 2. Don't know if there on commission but won't happen again."