IT helps that they are willing to guide you through
"Purchased a program and had a problem trying to download it on my personal computer so I contacted the company and within 12 hours I had an e-mail with easy to follow instructions. After that, everything went smoothly. Thank you Directdeals. Installation process is a little bit weird, however, can be resolved having a patient look over installation instructions. IT helps that they are willing to guide you through the entire installation process"