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Merchant Member

2022-08-15
3/5
Quirky
"You web site should not require me to set up a used id and password for a one time order. That is ridiculous and needs to be removed. Not a very friendly way to interact with your customers. I may have used this web site in the future but will probably avoid it in the future unless you fix this issue."

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2019-01-10
3/5
This review is for the Darby Home Co Feller Storage Cabinet - Cherry
"The cabinet I ordered came on time and was leaning up against the garage when I returned home from some errands. The unit was too heavy for one person, but I managed to get it into our study for assembly. The packing was adequate, but had too much styrofoam which left little styrofoam dust all over the room. It also had over fifty stapes in the carton which I assume was necessary since the box was so heavy. Because of the styrofoam floating in the air and sticking to everything, I vacuumed multiple times during assembly which took about 2 hours until I had to stop. The door screws were not delivered with the cabinet so I had to call and the lady in customer service said they would send them right out. It took over a week for 24 screws to be delivered by FEDEX. That seemed a little unnecessary since they could have just mailed them. In addition, the 10 pages of instructions were not delivered with the cabinet so I had to go online and print them out. The instructions were very good and easy to follow. The doors were supposed to have predrilled holes for the Euro Hinges, but they were not so I had to drill starter holes for the 24 screws that finally arrived as I mentioned before. I did have to adjust the Euro Hinges to get the doors to match up and to get them to close properly. Overall, the cabinet is more black than cherry and the staining and wood quality are not too good. I now have the cabinet fully assembled and it serves our purpose as a place to store office supplies in the study. It is functional and I would probably buy it again if I needed a good functional storage cabinet."
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