"I didn't check out reviews until after I called to order something. I feel as though I dodged a bullet.
Worst customer service from a music store ever! I finally simply said, "thank you for your time" and ended the call.
As a customer of both Sweetwater and Guitar Center I thought I might give Musician's Friend a go as they often seem to have prices a bit below the other two. I see why...
To quote Dorothy Parker, and only she could do this justice, "This wasn't just plain terrible, this was fancy terrible. This was terrible with raisins in it".
Can't imagine what it might be like to try and resolve a problem with these guys AFTER a purchase.
My feeling is stay clear of these folks."