- STORE REVIEWS
- PRODUCT REVIEWS
2003-09-26
1/5
"RUN RUN RUN away from this seller. They do not ship their own items, they are just mjiddle men. Their website neglects to infor you of this in a proper manner. I ordered onlin on a sat. the following tuesday i had not recv'd an email confirmation so i call them. I was told my order did go thur but would be atleast a week before they shiopped it from a supplier. My card was charg3ed immediatly. i canceled and was sent an email claiming i would be gioven credit in 5-7 days. 19 days pass and no credit. so i call and was told it would be atleast 10 more days because the bank was not giving the company enbough money daily to refund all the credits that have been giving.. POOR POOR POOR.... on their way out of business in my opinion"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
