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2012-02-17
1/5
"Almost 1.5 month I am still waiting for faulty parts to arrive.
I bought B25 bomber from Nitro on Jan 6. After assembling it I found that landing gear does not work (open/close randomly). One of the channel (CH1) did not work.
I attempted several times to get in touch with Nitro support over phone but even after waiting for 30 minutes I was never able to talk to them. Wait time for their online chat is minimum 15 minutes.
In my first chat session they agreed to send me required parts to fix landing gear and channel issue. But when I got the parts I found only servo and no receiver. So on Jan 15 I had a one more chat session and they promised to send receiver.
Today is Feb 17th, I am still waiting. My $329 airplane is lying in my garage. Nitro denied to take it back or exchange.
I tried to post a review on their website but they don't publish the review without filtering. That is why you see only 5 start ratings. In my opinion all of their review are fake."
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