- STORE REVIEWS
- PRODUCT REVIEWS
2017-10-12
1/5
Don't bother - $14.99 shipping fee and $9.99 to return same item if necessary!
"$14.99 for shipping a lightweight dress?? I ordered a summer dress and the email confirmation said that it was available. The really sad part is that they require $14.99 for shipping (for a $63 dress), which I reluctantly agreed to. 5 days later, while waiting for the dress to arrive or confirmation that it had shipped, I looked up the order and find out that what was available when purchased was now sold out! I called the company to find out the story and they really didn't have one. They couldn't explain why it was available when I ordered it and why I was never notified that it was sold out. I also complained about the shipping charge and they agreed that it was pretty outrageous, but they said they had a large customer base who paid the shipping fee and that was how they made their money!! I asked what it would cost if I had managed to get the dress and it didn't fit and had to return it - they said it would cost an additional $9.99! Ironically, I live in Massachusetts and the Sahalie address on their email is only about 10 miles from my house!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
