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preloader
1/5
"I have ordered from them before and did not experience any issues... until now. Ordered some magazines for my Springfield and when I received them, they did not fit properly. It was my mistake. I contacted them about an RMA... Got a response from Tonya in Customer (non) Service. She gave me the RMA and said that when they receive the items, they'll process the refund. No UPS label was attached, nor were there any other instructions as to where to ship it back to. Nothing on their website. I contacted her again for the UPS label and she said that the label would be in a separate email. Well, that was over 2 months ago and still no label. After reading the reviews here, I've come to the conclusion that it would probably even a bigger hassle to bother them for the label (or even the address to ship it back to), and probably screw e over on the refund as well. Looks like they'll charge a restocking fee too. Nope, I'll keep the magazines (besides, what better excuse than to buy the gun that these mags fit?), and NEVER DO BUSINESS WITH THEM EVER AGAIN. And I'll tell everyone NOT TO DO BUSINESS WITH THEM EVER."

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