- STORE REVIEWS
- PRODUCT REVIEWS
2003-02-14
1/5
"I ordered the Olympus C-730 back in late Dec. I got an email saying it was back ordered 4-5 weeks. I waited it out. Now it's 2/14/03, and I just saw on their web site that my order was canceled - there was no email notification. In fact the last email I received from them asked that I respond only if I want to cancel, which I didn't. Prior to that, I received a couple of msgs requiring that I phone in order to not get the order canceled. I've ordered many things off the Internet, and this is easily my _worst_ experience."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
