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Updated on: 2019-07-08
1/5
Sold Gift Card - Never Paid
"Do not sell your gift cards to Raise, they will not pay you back! I have complained to the BBB and the FTP already but I feel compelled to write on this platform to warn other consumers..
On June 21, 2019 - I listed a gift card on Raise, it sold pretty quickly and I was given a withdrawal receipt once I withdrew. They claimed that it was going to be in my paypal account within 48 - 72 hours. I waited and nothing.
I reached out to ****@**** and reached a person by the name of Rhys - who claimed she couldn't help me at all unless I called. I told her I couldn't call because I was in an area with poor cell reception and even downloading those google call apps did not work for toll free #s.
She never responded, I emailed her over and over again with no response.
Finally, I got really frustrated and tweeted Raise and messaged on instagram. Raise responded via instagram and we have been going back in forth for the last 4 days with nothing being resolved.
They keep letting me know that it was sent in paypal but I spoke with paypal via chat and they saw nothing pending.
The instagram person stopped responding.
So I filed a BBB and FTC complaint.
So I sold a giant corporation my gift card i got from my birthday that I couldn't use because I am in the military and they took my money and will not return my emails.
They are scammers. I will continue to spread awareness and file as many complaints as possible to make sure I am heard. Just because you are a corporation does not mean you get to treat your consumers like idiots."
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