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5/5
"Greetings: The following is my quick report on a Black Box 6 w/LCD, and Snake Camera upgrade. The purchase date (9/3/2011) and my delayed reply (1/21/2012) allowed me sufficient time to experience the behavior of this device over time. My initial impression was that the small DVR presents itself very well - is definitely a nice item and exhibits quality. The rubberized-like casing (exterior) is reminiscent of my earlier Thinkpad and current Alienware laptops – both “top drawer” items. Like many electronic devices, the unit has a quirk and requires an occasional reset or boot. I do this simply by unplugging it (cold); and after ~ a few seconds, restart. This condition is manifested by the inability to exit “motion detection” and the DVR is stuck on continuous record – indicated by “REC.” The recorded video when shown (in a much larger format) on the computer screen - is considerably grainier, as expected; although details (like faces) are still easily discernible and definition is quite good – even with minimal lighting. My final, bottom-line assessment?: I would buy another (and may). I've only had limited experience with CS/Support, and it was positive – including the exchange and upgrade of cameras. If assistance is needed, a call is answered promptly sans circuitous voicemail. Vty, MCA p.s. PayPal ID: Name: M C ANNETT or ANNETT, M C Account ID: ****@****"

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