"After nearly 40 years of marriage, we decided to redo our master bedroom. We picked out 3 pillows from Chairish that looked perfect online to go with other pillows we were purchasing from other companies. Once all of the pillows arrived about 5 days days later, we discovered that the Chairish pillows looked very different in person than they did online. So, they absolutely didn't work the way we expected. When we went to return them, we discovered that Chairish has a 48 hour return policy. We've bought many items from Wayfair, Amazon, Houzz, Ballard and Pottery Barn and NO other company has such a punitive return policy. We will NEVER buy from Chairish again. Buyers Beware!!"