- STORE REVIEWS
- PRODUCT REVIEWS
2004-09-08
1/5
"DO NOT BUY FROM THIS COMPANY!! On july 15 I purchased a camera from priceler.com. I never recieved a follow up call but did get an e-mail about the order. 2 weeks later with no camera I called.
LIE #1 They said that they called me and told me the camera was on back order. I never recieved a call nor did they leave a voice mail.
LIE #2 They then informed me that they had a shippment due in by the end of the week. On that Friday my account status changed to in werhouse. So I called and they informed me that they were not expecting a shipment until next week and that one in the country had this camera. So I called around to other companies and most of them did have the camera in stock.
So with one month passed and 5 calls with them telling me it would be in in another week I cancled my order.
LIE #3 Four days after the order had been cancled I called and asked where my money was. They said that everything had been completed on there end and that the credit union was to blame. So I called the credit union and they had no record of the refund.
Well 10 days later I did get my money back but only for 6 days. They recharged the full amount to my account.
Now they have my money and the Priceler phone # has been disconected and the priceit4less is bussey all the time I am at a loss.
All I can do is file paperwork through my credit union.
I ADVISE EVERYONE THAT THINKS ABOUT DEALING WITH THIS COMPANY TO THINK TWICE AND READ ALL THE REVIEWS ON THIS SITE."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
