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2019-12-05
1/5
SCAM. Stay away from this company. I wish I had read these reviews before placing my order...
"Total scam. I ordered products on 11/14/19. I received no shipping notification. I then called 11/29/19 to see the status on the order and they said it was lost at warehouse. They then re-ordered the products. Same thing happened. I call again to see when it would ship - they cannot give me a status on when it will ship. I then asked to cancel my order and they said they cannot and will not cancel my order...
I called six times customer service throughout the past 2 weeks and now have filed a complaint dispute through my credit card company to get my money back (hopefully). In the process I was lied to by customer service. Here are the lies I was told. I was told one day when I called that my package would arrive by 8pm the same day. She said that just to get me off the phone. There was no tracking number of "said" shipping. I was also told at some point the package was delivered, and I asked what day that was, and they said it was the next day after I ordered it. ha ha ha. That would be remarkable. ;) Again, There was no tracking number associated with said "shipping." And if it had shipped, why would they reissue the order and say it was lost in the warehouse?
I ordered $291 worth of products on 11/14/19 and it is now 12/5/19 and no indication of shipping any time soon.
Do not buy from this company. Total scam and employee actually tell lies to you. LOL!"
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