"I placed my order Friday afternoon after they had closed. Monday morning I called and asked if I could add a coupon code that would enable me to get priority shipping to make sure it was delivered before Christmas. Imagine my surprise when they said it was already upgraded to priority shipping AND it was already prepared to go out! I received the camera in just 3 days and it was exactly as described - brand new, in-box, American (not black or grey market) model and it works wonderfully!"