techtrendfiend

STORE REVIEWS
PRODUCT REVIEWS

2005-09-04

5/5

"Ordered item, which shipped and arrived in a timely fashion. Received an opened item, which they called and explained is standard operating procedure for them. The item was opened by them in order to affix an ID number that identifies it as being sold by them to prevent fraudulent returns."

Detailed Ratings

Overall quality of the company

Pricing of products and services

Value the company offers

Is committed to quality products and services

Is easy to do business with

Is trustworthy

Is consumer focused

Likelihood of customers making future purchases

Likelihood of customer recommendations

Variety of brands and products offered

Overall quality of ordering process

Ease of ordering online

Ease of checking order status

Ability to determine if a product was in-stock real time

Overall product shipping and delivery process

Being updated on the exact date the delivery was sent

Ease of checking delivery status

Delivering products on-time

Delivering products damage free

Overall customer service

Customer service being knowledgeable

Customer service making decisions on their own

Customer service being easy to reach

Customer service resolving problems

Customer service being trustworthy

Overall web site

Web site reliability

Speed of web site

Web site being easy to use

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