teknoman

STORE REVIEWS
PRODUCT REVIEWS

SoftwareOutlet (see also: RoboBargains.com)

2003-08-30

2/5

"It took over 1 week to receive Nero 6. Did not inform me that it was not shipped out due to some type of delay. Also the version of Nero is an OEM version even thought it listed the ability to use the powerful Nero Burning Rom, the OEM version only lets you use the weaker Nero Express program. Site did not list this until very very recently. It maybe fine for some, but I expected the full version. If you still plan to order call before you place an order to make damn sure you're getting what you're ordering."

Detailed Ratings

Overall quality of the company

Pricing of products and services

Value the company offers

Is trustworthy

Is easy to do business with

Is consumer focused

Is committed to quality products and services

Likelihood of customers making future purchases

Likelihood of customer recommendations

Overall product shipping and delivery process

Delivering products damage free

Ease of checking delivery status

Delivering products on-time

Being updated on the exact date the delivery was sent

Variety of brands and products offered

Overall quality of ordering process

Ease of checking order status

Ability to determine if a product was in-stock real time

Ease of ordering online

Overall customer service

Customer service being easy to reach

Customer service being knowledgeable

Overall web site

Web site being easy to use

Speed of web site

Web site reliability

Case-Mod.com

2003-07-15

5/5

"Order the SLK-800A paid $35.55 total including tax and shipping. This was the cheapest place that had it. Only real problem was there was no tracking email sent saying that the heatsink was sent and is coming. Took about 2 days to get it anyway :) Update: I just received the email for shipping :)"