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Updated on: 2023-04-24
1/5
Worse than private on Ebay
"I bought a pixel 6a on 7/4 paying more than other stores; I thought that buying it “at the source” was worth it…what error!
To date, 24/04, nothing has arrived and both Google and DHL admit that the parcel has disappeared (from their tracking there has not even been an attempt at delivery! it has been stuck in the destination branch since 12/4).
The customer service always responds but by providing only reassurances, it has no added value.
Faced with the admission of guilt by both, I would have expected a refund but, despite my requests, the "cancellation procedure is in progress" and they will let me know...so what's the hurry?
To date I have been robbed of almost 400 euros."
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