"Love! Love! LOVE!!! I really don't know why anyone would give this company a bad review... The only thing I can think is that those people must have expected Ugg boot quality, HELLO... did you pay Ugg boot pricing? No... so considering the low pricing you pay, think the quality is fantastic! The styles are super cute & I did not find any noticeable flaws in any of the boots that I bought (I got FIVE PAIRS! ) Shipping time was good considering it comes from Canada... they arrived in my doorstep in less than week! I will DEFINATELY be ordering from this company again soon... Love! Love! LOVE!!!"