ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2012-08-07
1/5
""Hello from Surveillent :) "In case you haven’t figured it out yet there are several different parts. What is the manufacturer part number of the product you actually need?" "You are simply upset at yourself because you didn’t research what you were buying and you want everyone else to eat your mistake." This is the response I received from their "customer service" department when I was sent the incorrect product. I have done extensive review of my purchase, and it just doesn't add up. I was charged $60 for the smallest most useless part of what they were advertising as something much different. I was calm with them, explaining my situation until I received these responses from them. Now after reading this review site, it is clear that I am not alone. Don't be fooled by their smiley face emoticons!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
3
Helpful
Cool
Delete Review
Share