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Merchant Member

2012-05-18
5/5
"Good Seller - Nike+ sensor as advertised - Fast Shipping"

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preloader
2005-12-06
5/5
"I ordered - they shipped - items arrived. What more can one ask. I am going broke with all the money I am saving.. :-)"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
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2005-08-16
5/5
"Their site has been a good resource for PVR supplies. Everything I have needed is available at prices lower than other sites on the internet. Their support department is responsive and I even received a call to answer my questions. So far I have purchased SageTV, usb-uirt, wireless keyboard, slim DVD drive and a video card. All products worked perfectly."

Detailed Ratings

Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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2004-07-18
1/5
"Do not buy from this false advertising company. With all the long distance calls to customer service I had to cancel my mobo/cpu order, after wasting 2 weeks. It was hard to understand their India accented out-sourced customer service reps. They wanted $20 more for the Retail version, saying I ordered "OEM" when it clearly stated "Retail box" (see below). bzboys said they sent me 2 emails on the status of my order and to reply with a fax waiver. What waiver, what email.. are they nuts. I not giving them permission to send me bad goods or no RMA recourse. I kept asking for them to email it to me, I wanted to see this document, it never arrived. But when I agreed to pay $20 for the so called "Retail box" version I got an email with in the hour. Wow so their email servers do work. After 2 weeks of waiting and calling I gladly ordered from another company for more money. I reported my experience to the BBB. They need to be shut-down by the BBB to put a stop to this fraudlent company. The order confirmation from bzboys shows I ordered "Retail" and not "oem" as they claim. *************************** Quantity Name 1 Microstar PT880 Neo-LSR (MS-7008) Pentium4 DDR with 2.4Ghz 478Pin 800FSB CPU & FAN W/Retail Box. ***************************"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Speed of web site
Web site being easy to use
Web site reliability
2
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preloader
5/5
"What more can i ask. The video card works, a low price and quickly delivered by FedEx. Now I just need to quit my job so I can play video games 24x7 :-)"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
1
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