- STORE REVIEWS
- PRODUCT REVIEWS
2004-05-18
1/5
"I ordered a Pentium 4 2.8 GHz 800FSB 1M cache processor through pricewatch.com where they advertised it with free shipping for $163. The price on their website did not match pricewatch price, so I put a note in the comments section. I figured it would be processed the next business day, the 10th. When I checked on the order status the following week, it was on hold. Throughout the week, I repeatedly e-mailed them asking whether or not they would process the order. Finally, on May 17, a week after they should have begun processing the order, I was fed up with waiting and cancelled the order. Immediately after I cancelled, I received an e-mail from a sales representative. Luckily, I cancelled in time to avoild their restocking fee. Buyer beware: If you want to receive your parts in even a relatively timely manner, don't go with CyberdreamZ."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
