- STORE REVIEWS
- PRODUCT REVIEWS
2005-06-16
5/5
"My husband and I have bought two computers from TAC in the last 4 years and are 'Totally' satisfied. The service we have received from them, for both computers, has always been professional, knowledgable, and very helpful. On the 2 occasions where problems did arise(upgrade on sound card for latest system)the errors originated in the warehouse shipping. The friendly guys in the Bountiful store bent over backwards to accommodate us any way possible while we anxiously awaited our kickbutt new soundcard! The lifetime service on their systems was the deciding factor for our purchases from the start, and coupled with an 'Awesome' sales & tech team like Nick,Mike,Dave(Flash),and the rest of the TAC crew,(THANKS GUYS!)we will definately be TAC customers for a lifetime!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
