- STORE REVIEWS
- PRODUCT REVIEWS
2019-11-25
1/5
inaccurate. bait-and-switch. no refunds. ever.
"ordered some "light filtering" blinds expecting them to let sunlight into the bedroom. blinds arrived ahead of schedule, but are what would be sold by other retailers as "room darkening". There's next to zero light transmission. Rep was kind enough to offer me 20% off ANOTHER ORDER and remind me that i hadn't purchased their BS warranty. THEY ARENT BROKEN, you simply misled a customer to think he was getting something that you are not delivering.
I was also told that i would get a "color coordinated" pull chain. Their idea of coordinated is the brightest white i have ever seen. all my other blinds have brown chains. CSR said they "may" be able to do something about this and would check with the factory but it would depend what color chains they had on hand when they made my blinds. I asked again for a refund and was promptly denied. I will be forcing them to remake these with the correct color chain, and will then probably throw them in the donate bucket. I am also disputing the charges with my credit card company for "product not as advertised". They are taking garbage $2 vinyl roll ups and retailing them for $30. Do yourself a favor. Go to Home Depot, buy something there. At least they accept returns."
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