"I ordered dance shoes last week because my daughter lost hers. Of course there are no local retailers for Irish dance shoes. We ordered on line with Keilys hoping to get a new pair for an upcoming event. Of course I ordered the wrong pair. The company was quick to make the exchange and we had the shoes within 4 days from the order. I had to contact them twice via e-mail, and got immediate response. Hope to do business with them again"