"Ordered a tub/shower surround. Came in missing parts and not complete unit. While delivery driver waited, was told by agent (Jay) at the company to refuse the order and I would get a refund within 24-48 hours. Company received shipment back to them 4 days later and after 20+ phone calls and 4-5 hours on the phone with the agents of the company (supervisor NEVER available), I finally filed a complaint with PayPal and got my refund 42 days later. When you read this review and see all the other negative reviews, they are for real. Please DO NOT use this company. Save yourself some time and headache!!!"