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Updated on: 2020-04-21
1/5
Never Again with this company!!! :-(
"Ordered a Porter Cable 892 router on Amazon, shipped and sold by CPO Outlets. The router came to me with a broken push button lock pin for bit changing. The black box it was in was not sealed as I'm accustomed to seeing with Porter Cable products and was also scratched on top. I emailed them about it, they hee-hawed around with the issue until it was outside their return window then simply said via email to me "sorry it's outside our return window, you need to take it up with Porter Cable" to which I was furious about and then involved Amazon. Amazon will ultimately take care of this issue but this company is HORRIBLE to deal with and should be enough for Amazon to pull the plug on these people but they won't because I'm sure CPO spends a lot of money there. So much for Bezos and his "customer centric" philosophy! It's all about MONEY plain and simple and who gets screwed in the process, the person working his **** off every day to be able to afford such tools in the first place!
Never again and I will plaster my experience with these people in every place i can possibly find to do so!"
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2012-07-19
5/5
"My experience with Vology over the past few years has been stellar to say the least. When I need something an email gets sent to Tom at Vology and within minutes I have a quote in-hand to make a decision with and an order always ensues. The staff at Vology are pleasant to deal with, their prices are very competitive (usually the best I can find), configuration of ordered devices is quick, shipping is even quicker, and product is always as described. Fortunately I have never had to have Vology support on the phone because what they do for me, they do right the first time, and what they send to me is always as ordered and described.
Todd Wedlake
InterLinc Mortgage Services, LLC
Houston, TX"
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