- STORE REVIEWS
- PRODUCT REVIEWS
2014-07-12
1/5
"Horrible shopping experience online! Ordered $600 worth of items consisting of two jackets and two pants with overnight shipping on Monday evening. Apparently a $600 order is considered large and is held for verification-go figure. After contacting Ann Taylor and being treated rudely by a "supervisor" I thought the issue was resolved, well much to my surprise, the order is still being processed on Friday. When I tried to then cancel the order as I need the items Monday morning I was informed that this was not possible as the order is being processed. Jeeze! Should have gone to Brooks Brothers and saved myself a big headache. Thanks for nothing Ann! By the way-I expected your corporate office to follow up and make sure my order at least shipped in a timely manner."
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