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2017-02-12
1/5
Never processed my order, never informed me, and missed holiday deadline
"Unbelievable! It's understandable why MyMMs.com gets a 1-star overall rating. I spent hours putting together a photo that would work well on M&Ms for my friend for Valentine's Day. I also added messages on some M&Ms, one of which was politically oriented, but not distasteful or vulgar in any way. I kept trying to track the order with no success.
Ten days later (two days before Valentine's Day), I called customer service. The rep told me they didn't approve of one of my messages on the M&Ms. She said someone should have emailed or called me--NEITHER HAPPENED. I told her there was nothing wrong with my message, but she said Mars was "family-oriented" and that if one of my M&Ms were to end up mistakenly at some kid's birthday party, they might get upset at Mars. So obviously there is no quality control on what they send out. You might get the right message sent to the the right recipient, but then again, you might not. Whose fault is that? OMG. Now my friend will not get the Valentine's M&Ms I placed two weeks in advance--all because M&M didn't like one of my messages (and failed to inform me). Save your money and don't use MyMMs.com---read the horrible reviews."
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